Privacy & Policy
Tee Time Golf Sim (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website, booking platform, or visit our automated facility.
1. Information We Collect
We collect the following types of information:
a. Personal Information
Provided directly by you when you book or contact us:
- Name
- Email address
- Phone number
- Billing information
- Account login details (if applicable)
b. Booking & Usage Information
Collected automatically during your experience:
- Booking history
- Access code logs
- Time and duration of visits
- Bay usage data
c. Technical Information
Collected automatically when browsing our website:
- IP address
- Device type
- Browser information
- Cookies and analytics data
d. Security Footage
Our facility uses cameras for safety and security.
This footage is monitored and stored securely.
2. How We Use Your Information
We use your information to:
- Process bookings and payments
- Provide secure 24/7 access to the facility
- Improve our services and technology
- Send confirmations, reminders, and support messages
- Respond to inquiries or support requests
- Maintain security, including monitoring for misuse
- Comply with legal and regulatory requirements
We do not sell your personal data to third parties.
3. How We Store & Protect Your Data
We use industry-standard security practices to protect your information, including:
- Encrypted payment processing
- Secure access control systems
- Restricted access to sensitive data
- Encrypted communication when possible
Security camera footage is stored securely and accessed only when necessary for safety or legal concerns.
4. Sharing Your Information
We may share your information with:
- Payment processors (secure third-party platforms)
- Booking system providers
- Security vendors (access control + camera monitoring)
- Coaching partners, only if you book lessons and consent to share your info
We do not share your information for marketing without permission.
5. Cookies & Tracking Technologies
Our website may use cookies to improve user experience, analyze traffic, and remember your preferences. You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
Depending on local regulations (including Canadian privacy laws), you may:
- Access the personal data we hold
- Request corrections
- Request deletion of certain data
- Withdraw consent for email communication
- Request a copy of your information
To make a request, contact us at:
[Insert email address]
7. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the latest revision date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is used,
Contact us:
(647) 231-3771
